The Team Behind EMS

Our Story

Back in 2019 we asked a simple question: Why are guests spending hours dealing with information overload while their phones can do everything?

We started by crunching OTA data with a home-grown AI engine that matched travellers to the perfect room. It worked—bookings rose, guests smiled.

Then hotels told us, “Great, but can you also help us sell fizz, late checkout, and spa slots before they arrive?” Challenge accepted.

We pivoted, packed our brains into EMS—a pick-and-mix platform that fires personalised upsells, QR ordering, and real-time feedback without the headache of heavy integrations.

Hoteliers loved it. Then restaurateurs asked for table-ordering, arenas wanted seat-delivery, and Airbnb hosts begged for hands-free review capture. Challenge accepted.

Today EMS is a modular platform—QR journeys, pre-arrival emails, live chat, instant surveys—ready to bolt onto any experience you offer, from gala dinners to day surgeries and more!

What Drives Us

• Level the field – Give independents the same power as multinationals.
• Keep it human – Let staff focus on smiles while the platform handles the clicks.
• Ship fast – Frequent updates, daily feedback loops, zero tech jargon.

Mission

Democratise guest-experience tech.

If you can print a QR code, you can launch EMS. No dev team, no six-month rollout—just plug-and-play tools that add spend, slash queues, and turn guests into superfans.

Who We Serve

• Boutique & chain hotels chasing ancillary revenue.
• Restaurants & cafés turning tables faster without pressure.
• Stadiums, theatres & festivals keeping crowds flowing (and spending).
• Airbnb hosts & property managers earning more, sleeping better.
• Private clinics & spas upgrading patient care with concierge-style add-ons.